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Trading Terms & Conditions
Opening New Accounts
A credit application form must be fully completed by the customer & returned to the branch concerned.
The branch manager must check & approve the application before sending it to the Head Office for final approval.
Before any account is approved, ensure that the following documents are attached to the application with the exception of cooperate clients.
a] A letter of good standing from the customer’s bank
b] A copy of the customer’s balance sheet (only) for the last financial year.
30 Day Payment Terms
All approved accounts are on 30 day basis only, that is, all goods and services supplied by the Company in any one month period must be paid for before the last day of the following month.
A credit limit of approved amount will be imposed on all accounts. The maximum credit limit mutually agreed upon between the Company and the Applicant, shall not be exceeded by the applicant body. Subject to review and confirmation, this limit can be temporarily extended upon the Customer’s request and authorization by the Financial Controller or the General Manager. The Company however reserves all rights to vary the credit limit at its discretion.
Claims & Disputed Charges
In the event of any charges being disputed by the Applicant, the customer must advise the Company in writing within 14 days of invoice date accompanied by supporting documents. A handling fee of 10% of the invoice total will automatically apply for goods returned. This not withstanding, all other charges appearing on the account must be paid by the applicant body on the due date.
Interest On Over Due Accounts
If the Company is not paid for goods and/or services rendered on the due date specified without prejudice to any other right or remedy, interest then will be payable on the overdue portion of the account and will be charged at a rate of 1.5% per annum and such money together with all interest shall be recoverable forthwith from the applicant.
Recovery Of Debt
The Company deems all sales of goods and/or services to be made and the Company reserves its right to take any action it deems necessary to recover any loss or damage which occurs through the failure of the Applicant to pay for the goods and/or services in full, and to initiate any legal action through the National or District Court. All associated legal costs incurred to recover debt will be deemed as part of the debt.
Suspension Of Account
Credit will be suspended if account remains unpaid after 45 days. Such accounts will not be reinstated until such time that all amount outstanding are paid in full barring any pending discrepancies or disputed charges.
The Company will reserve the right at all times to suspend the supply of further goods or services on credit to the applicant body without having to give reasons or prior notice of its action to the applicant body or its agent. If an account remains unpaid in 90 days. Legal action may be taken to recover such outstanding amounts. All queries and disputed charges must be raised immediately to forestall possible legal action.
Reservation Of Title
The Company reserves the following rights in relation to the goods until all accounts owed by the applicant to the Company are paid for in full.
1. Legal ownership of the goods.
2. To enter the Applicant’s premises or agent thereof where the goods are located without liability for trespassing or any resulting damage and re-take possession of the goods.